Careers FAQs


How do I apply?

You can apply here using your CV on our Current Vacancies page.

How long does it take to be recruited?

From application date to start date it usually takes between 4-6 weeks. This is so we can do your background checks and prepare for induction. Click here to see our flow chart of our recruitment process.

What does the recruitment process look like?

After first applying for the job you will be contacted by our HR Team to arrange an interview in which we will discuss more about the role and find out more about you. In this interview you will be informed about the role and go through a detailed walkthrough of working at React. Once this is completed we will do your background checks, this will include reference and DBS checking. When these have been completed you will be able to start your induction in which you will get to meet everyone in your service and start learning about mental health from a practical point of view. After you have completed your induction you will then be able to start doing shadow shifts and taking a proactive role in the care of our individuals.

What are the benefits?

At React we want our team to feel supported in every way which is why we contribute a variety of benefits to better assist and advance the team. This link will take you to a list of benefits our employees receive whilst working at React.

How does React best provide care for individuals?

At React we pride ourselves on our unique 4 stage recovery pathway in which the individuals and colleagues can see in real time the progression of our Individuals stages 1 and 2 are our residential homes and stages 3 and 4 are our supported living services.

We have our own in-house clinical team of psychologists and nurses who research, plan and implement the best care for the individuals. They work closely with the support staff to ensure that care plans are implemented in the best way possible, keeping up to date on the latest research and liaising with the team to ensure that our approach is individual-centred.

What are the ages of the individuals?

We are an adult mental health care provider supporting adults from age 18+.

Are there opportunities for career development within React?

At React we put your career progression at the forefront of our duties as an employer. We prioritise internal promotion and so have many opportunities to grow within React.

What measures have React put in place to protect against Covid-19?

In order to ensure the safety of our staff and individuals React has taken the utmost precautions when it comes to protecting against Covid-19. We ensure all of our staff have been offered the opportunity to have their first Covid vaccine before starting and we will facilitate getting these vaccines as far as possible. We also supply extensive PPE equipment such as masks for our staff to ensure that they feel safe and secure when they are working shifts.

Support Workers

What experience do I need?

Although experience in mental health services helps, we recruit people based on values as this is a dynamic job that does not require experience. We offer lots of training throughout employment as we heavily focus on your learning and development whilst at React including fully funded opportunities to complete different levels of the nationally recognised QCF.

What training is provided?

You will have a robust induction in which you will be introduced to the company, your role and service specific training. Alongside your induction you will also have shadow shifts where you will be shown the running of the homes and guided in your training.

Do you offer any training opportunities and is there a chance for career progression?

Career progression is our main focus for employees providing opportunities to gain nationally recognised qualifications and the chance to advance your career path with us.

What does a typical day look like as a Support Worker?
Day Shift

A usual day shift will start at 8am with the handover from the staff who were on the night shift. During this handover the shift leader will explain what has happened during their shift as well as what happened prior to their shift surrounding the individuals and how they are progressing.

After the handover the day will consist of one to one support with the individuals as well as other duties. The goal of a Support Worker is to help our Individuals integrate back into the community and become as independent as possible in order to reach their potential. Support Workers will put into practice the care plans and risk assessments written and developed by the Clinical Team.

There are many ways we support individuals, some of the day to day tasks will include food shopping, cleaning and generally doing environmental checks to ensure the Individuals are living in a clean and safe space. A lot of support will also include leisure activities such as taking Individuals to the gym to encourage as much community participation as possible.

Other day to day tasks can include ensuring that individuals attend medical appointments and therapy sessions are on time as well as providing mental health and emotional support. This will all be captured in notes for the handover at the end of the shift so the night staff can also see how individuals are progressing throughout the day.

A large part of day to day Support Worker duties will be the administration of medication, for example at React some individuals will need their medication administered to them where as some can self-medicate. Support Workers may also spend time during the day key working, working closely with certain individuals to track their progress at React.

At the end of the shift, the shift leader will handover to the night staff, informing them of everything that has happened that day so they can be best plan their night support.

Key Working – Key working is an important part of the day shift in which a Support Worker will work with certain individuals more closely over a period of time.

Night Shift

Night shifts also start with handovers like the day shifts. This is so we can keep continuity and routine for the individuals. The first few hours of a night shift are very similar to that of a day shift, you may be lone working or working as part of a team to support individuals and administer medication.

From around midnight onwards you will do safety checks of the premises and medication stock count as well as cleaning tasks to ensure the environment for individuals and staff is maintained. A large aspect of this part of the night shift is also to write up notes and to make plans for individuals and staff to prepare for the following day.

In the later hours of the night shift from around 6am-8am the shift looks more like a day shift again. Some individuals may have medication that they will need to take and at 8am the shift leader will do the handover to the day staff.

What is key working?

Key working is where a Support Worker will work closely with Individuals over a period of time in order to get to know them and their needs. They will have monthly key worker meetings with these individuals to find out how they are progressing within the service and help plan activities. This could be from how they are settling in at React to how they are finding their day to day support and medication. These reports help our Managers and external teams to track progression of the individuals so we can best provide personalised support for that individual.

Will I be working night shifts?

All of our staff work a mixture of day and night shifts. Rotas are done on a rolling basis and the night shifts are shared equally between the staff.

Do I need a driving licence or car to work at React?

A driving licence is not required for this role and the services are located near public transport links.

Where will I be working?

We have a range of services with easy access to public transport and where you will be working will be discussed in your interview. This link will take you to our different residential homes and services.

What stages will I work at?

As a Support Worker at React you will be able to work across all services but when you start you will be put in one of our two main teams of our 4-stage recovery model.

Our Residential Team covers Stages 1 and 2. They will work in our residential homes.

Our Support Living Team covers Stage 3 and 4. They will work to support our Individuals in their own flats.

If you are a Support Worker for React you will be able to work across all services but you will either be based initially in either a Residential Team which covers Stages 1 and 2 or our Supported Living Team, Stages 3 and 4.

Do I need to wear uniform?

Uniform is not a requirement but in general terms we dress smart-casual for this role.

How does the clinical team support our staff?

Our Clinical Team works closely with our support staff to ensure that the individuals are receiving the best and most personalised support. Communication and collaboration are our priority to produce a culture of reinforcement for our support staff in order to allow them to carry out their duties efficiently and effectively.

How many staff are there per individual?

Each individual has a different level of support depending on the stage they are in and their personal needs. Some of our Individuals may only need a few hours of support in their accommodation and be independently living for the most part where as some individuals may need 24/7 support from more than one member of staff.

A good basis to work out how much support an individual may need is to look at our unique 4 stage recovery model which takes you through the different services we offer.

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